TERMS OF SERVICE.

Welcome to Hope Hub Inc.

These Terms of Service (“Terms”) govern your access to and use of Hope Hub Inc.'s official website, https://hopehubatlanta.org, including its digital platforms, online forms, donation portals, assistance applications, volunteer registrations, text messaging services, community programs, resources, and other digital services operated by or on behalf of Hope Hub Inc.

Hope Hub Inc. is a faith-rooted nonprofit organization created by The Church of Atlanta and committed to mobilizing hope, restoring lives, and rebuilding communities. We work alongside The Church of Atlanta, Better Together Community Development Corporation, and other community partners to address urgent human needs, strengthen families, advance justice, and support sustainable community transformation.

Although our organizations share values and may collaborate on initiatives, each maintains its own legal identity, governance, finances, programs, and operational responsibilities.

By accessing or using this website or its associated digital services, you agree to these Terms.

If you do not agree, please discontinue use of the applicable website or service.

1. ABOUT OUR ORGANIZATIONS

The following organizations share a commitment to faith-driven service, responsible stewardship, human dignity, and community transformation:

• Hope Hub Inc. is a separately organized nonprofit focused on crisis response, housing stability, justice and advocacy, education, community empowerment, redevelopment, and spiritual care.
• The Church of Atlanta is the founding faith community whose vision and commitment to compassionate service led to the creation of Hope Hub Inc.
• Better Together Community Development Corporation is a community development organization focused on strengthening families, revitalizing neighborhoods, and advancing sustainable community transformation.

For purposes of these Terms, “Hope Hub,” “we,” “us,” or “our” refers to Hope Hub Inc. when describing this website and services it independently operates.

Where services are provided through a joint initiative or another participating organization, the applicable organization's terms, policies, and responsibilities may also apply.

Shared branding, collaborative programming, referrals, or organizational relationships do not merge these organizations into a single legal entity.

2. USE OF OUR WEBSITE AND DIGITAL SERVICES

You may access and use Hope Hub's website and digital services for lawful purposes consistent with these Terms.

You agree not to:

• Violate applicable laws or regulations.
• Attempt unauthorized access to websites, databases, accounts, networks, or systems.
• Introduce viruses, malware, or other harmful technology.
• Disrupt website operations, accessibility, or security.
• Impersonate another person or misrepresent your identity.
• Submit knowingly false, fraudulent, threatening, abusive, discriminatory, defamatory, or unlawful content.
• Use our platforms for unauthorized commercial solicitation or exploitation.
• Collect personal information about others without authorization.
• Misuse charitable assistance applications, donation systems, or program resources.

Hope Hub reserves the right to restrict or terminate access to digital services when we reasonably believe these Terms have been violated.

3. COMMUNITY PROGRAMS AND SERVICES

Hope Hub provides or coordinates charitable initiatives, community resources, outreach, advocacy, educational opportunities, and other programs consistent with its mission.

Our primary service footprint includes Fulton, Clayton, and DeKalb Counties in Georgia, with roots in College Park, East Point, and Hapeville.

Programs may include crisis assistance, housing stabilization, emergency relief, community listening initiatives, family support, volunteer opportunities, and partnerships with other organizations.

Program availability may depend on eligibility requirements, geographic limitations, funding, capacity, staffing, documentation, deadlines, and other operational considerations.

Information published on our website does not guarantee admission, eligibility, financial assistance, housing assistance, program participation, or any particular outcome.

Hope Hub may modify, suspend, limit, or discontinue programs or services based on available resources, organizational priorities, or applicable legal requirements.

4. CHARITABLE ASSISTANCE AND HOUSING STABILITY

Hope Hub may provide financial assistance, emergency resources, referrals, or other support to qualifying individuals and families experiencing hardship.

Assistance requests are reviewed according to applicable program guidelines, available funding, documented circumstances, and organizational discretion.

Submitting an application or requesting assistance does not guarantee approval, payment, or provision of services.

Hope Hub may request documentation reasonably necessary to verify circumstances, determine eligibility, prevent fraud, or coordinate assistance.

Assistance may be approved, denied, modified, delayed, or discontinued depending on circumstances and available resources.

Unless expressly agreed in writing by an authorized representative, Hope Hub does not assume responsibility for an applicant's rent, mortgage, utilities, debts, medical bills, legal obligations, or other financial responsibilities.

Where appropriate, approved assistance may be paid directly to landlords, utility providers, vendors, or other authorized recipients.

Applicants remain responsible for their contractual and financial obligations unless those obligations are separately modified or satisfied.

5. DONATIONS AND CHARITABLE CONTRIBUTIONS

Donations to Hope Hub Inc. are voluntary and support its charitable mission and authorized initiatives.

Contributions may be accepted through the official website, approved fundraising campaigns, third-party giving platforms, or other authorized channels.

Donors are responsible for verifying the intended recipient organization, campaign, or designated fund before completing a contribution.

Hope Hub maintains its own financial records and charitable accounting.

A contribution to Hope Hub Inc. should not be assumed to constitute a contribution to The Church of Atlanta, Better Together Community Development Corporation, or another collaborating organization.

Donations designated for a particular fund or initiative will be administered in accordance with applicable donor restrictions, charitable purposes, and legal requirements.

If a designated project becomes fully funded, completed, postponed, canceled, or no longer feasible, Hope Hub may seek donor authorization or redirect funds to a substantially similar charitable purpose where legally permissible and consistent with the terms of the gift.

Donations are generally nonrefundable except where required by law, necessary to correct a processing error, or otherwise approved by Hope Hub.

Questions regarding contributions should be directed to Hope Hub Inc.

6. TAX-DEDUCTIBILITY

The tax treatment of charitable contributions depends on the recipient organization's applicable tax status, the nature of the contribution, and relevant federal and state law.

Hope Hub does not provide individualized tax advice or guarantee that a particular contribution will qualify for a tax deduction.

Donors should consult a qualified tax professional regarding the deductibility of their contributions.

Any donation acknowledgment issued by Hope Hub applies only to contributions received and recorded by Hope Hub Inc.

7. TEXT MESSAGING AND SMS SERVICES

By voluntarily providing your mobile telephone number and affirmatively opting in to receive recurring text messages from Hope Hub, you consent to receive communications related to the applicable messaging program.

Messages may include community outreach announcements, program updates, event information, volunteer opportunities, charitable initiatives, donation opportunities, assistance-related notifications, reminders, and other authorized organizational communications.

Message frequency may vary. Message and data rates may apply.

Consent to receive recurring text messages is voluntary and is not a condition of donating, volunteering, participating in programs, or requesting charitable assistance.

Hope Hub's recurring messaging program is separate from those operated by The Church of Atlanta and Better Together Community Development Corporation.

Providing a telephone number to one organization does not automatically enroll you in another organization's recurring messaging program.

You may opt out of recurring messages at any time by replying STOP.

Reply HELP for assistance, or contact Hope Hub at 404-795-8824 or Hope@HopeHubAtlanta.org.

Carriers are not liable for delayed or undelivered messages.

Text messaging information is handled in accordance with our Privacy Policy. Mobile opt-in information and SMS consent will not be shared with affiliates or third parties for their own marketing or promotional purposes.

8. EMAIL COMMUNICATIONS

By providing your email address through our website, registration forms, assistance applications, donation platforms, or other services, you may receive communications related to your interaction with Hope Hub.

These communications may include program information, donation acknowledgments, service updates, administrative notices, community announcements, and other relevant correspondence.

Where applicable, promotional communications will include an unsubscribe option.

Certain administrative, transactional, legal, donation-related, or program-related communications may continue when reasonably necessary.

9. USER-SUBMITTED INFORMATION

When submitting information through Hope Hub's website, forms, applications, surveys, registrations, or other platforms, you represent that the information provided is accurate to the best of your knowledge.

You agree not to knowingly submit false, misleading, fraudulent, or unauthorized information.

You are responsible for providing updated information when material circumstances change.

Information submitted to Hope Hub will be handled in accordance with our Privacy Policy and any applicable program-specific disclosures.

10. CONFIDENTIALITY AND SENSITIVE INFORMATION

Hope Hub recognizes that individuals requesting assistance may disclose sensitive information concerning housing insecurity, financial hardship, health-related needs, family circumstances, or other personal matters.

We seek to handle such information with appropriate confidentiality, discretion, and safeguards.

Information may be reviewed by authorized personnel, volunteers, professional advisers, service providers, or partner organizations when reasonably necessary to administer requested services and consistent with applicable privacy requirements.

Submitting information through a website, email, text message, or online form does not automatically create a legally privileged relationship comparable to attorney-client, physician-patient, or licensed therapist-client confidentiality.

Individuals should exercise discretion when transmitting highly sensitive information through electronic communication channels.

11. SPIRITUAL CARE AND FAITH-BASED SERVICES

Hope Hub's mission is rooted in Christian faith and a commitment to compassionate service.

Our programs may include prayer, pastoral support, spiritual encouragement, or partnerships with faith communities.

Participation in religious activities is voluntary and is not a condition of receiving charitable assistance from Hope Hub.

Spiritual care and pastoral communications may be subject to additional confidentiality practices or applicable legal protections depending on the circumstances.

12. PROFESSIONAL INFORMATION AND REFERRALS

Information provided through Hope Hub's website, programs, events, communications, or educational resources is intended for general informational, charitable, educational, spiritual, and community-support purposes.

Unless expressly stated otherwise, Hope Hub does not provide licensed medical, legal, financial, tax, mental health, or other professional advice.

Referrals to third-party providers do not constitute a guarantee of services, professional qualifications, availability, or outcomes.

Individuals should consult appropriately qualified professionals regarding matters requiring specialized expertise.

For immediate emergencies, contact 911 or the appropriate emergency service provider.

13. INTELLECTUAL PROPERTY

Unless otherwise indicated, original materials owned by Hope Hub, including website text, graphics, photographs, logos, videos, publications, educational resources, program materials, designs, and branding, may be protected by applicable intellectual property laws.

You may view, download, or print materials for lawful personal, informational, or noncommercial use unless otherwise restricted.

You may not reproduce, distribute, modify, sell, license, republish, or commercially exploit protected materials without appropriate permission.

Materials belonging to The Church of Atlanta, Better Together CDC, or other third parties remain the property of their respective rights holders.

Nothing on this website grants ownership or licensing rights in organizational names, trademarks, logos, or protected materials.

14. THIRD-PARTY LINKS AND SERVICES

Hope Hub's website may contain links to independently operated websites, donation platforms, payment processors, social media networks, registration systems, community resources, and partner organizations.

These services may maintain their own terms of use, privacy policies, and security practices.

Hope Hub does not control and is not responsible for the availability, accuracy, security, content, or independent practices of third-party websites.

Users should review applicable third-party terms and privacy policies before submitting information or completing transactions.

15. SOCIAL MEDIA AND PUBLIC CONTENT

Hope Hub may maintain social media accounts, online communities, and public communication platforms.

Content shared in public or semi-public forums may be visible to others.

We may moderate, hide, remove, or restrict content reasonably determined to be abusive, threatening, unlawful, fraudulent, discriminatory, defamatory, disruptive, or inconsistent with the purpose of the applicable platform.

Hope Hub is not responsible for statements or conduct independently published by third-party users.

16. EVENTS, PHOTOGRAPHY, AND RECORDING

Hope Hub may organize or participate in public events, community gatherings, volunteer activities, educational programs, and outreach initiatives.

Certain events may be photographed, filmed, livestreamed, or otherwise recorded.

By attending a public event, you acknowledge that incidental images or recordings of attendees may occur.

Where additional consent is required, appropriate notices or releases may be provided.

Hope Hub seeks appropriate authorization before publicly sharing identifiable personal stories or sensitive circumstances involving assistance recipients.

Additional safeguards and permissions may apply when minors participate in programs or events.

17. WEBSITE AVAILABILITY

Hope Hub strives to maintain reliable and accessible digital services but does not guarantee uninterrupted, error-free, or continuously available access.

Website functionality may be interrupted by maintenance, upgrades, security issues, technical failures, provider outages, or circumstances beyond our control.

We may modify, suspend, update, or discontinue website features or resources when reasonably necessary.

18. DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, Hope Hub's website, digital services, information, and resources are provided on an “as is” and “as available” basis.

We do not guarantee that website content will always be complete, current, accurate, uninterrupted, or suitable for every individual circumstance.

Nothing published on this website constitutes a guarantee of financial relief, housing stability, employment, legal assistance, medical outcomes, educational advancement, or other specific results.

Nothing in this section limits rights or warranties that cannot lawfully be excluded.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Hope Hub Inc. and its respective directors, officers, employees, volunteers, representatives, contractors, and agents will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from the use of or inability to use Hope Hub's website or digital services.

Where another organization independently operates a linked platform or service, responsibility for that service remains with the applicable organization, subject to law and any governing agreements.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

20. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Hope Hub Inc. and its directors, officers, employees, volunteers, representatives, agents, and authorized service providers from claims, liabilities, damages, losses, or expenses arising from your unlawful use of our website, material violation of these Terms, or infringement of another person's rights.

This provision does not require indemnification for conduct or liability that cannot lawfully be transferred to you.

21. PRIVACY AND DATA PROTECTION

Your use of Hope Hub's website and digital services is also governed by our Privacy Policy.

The Privacy Policy explains how information may be collected, used, protected, retained, and disclosed.

Additional privacy notices, consent forms, or program-specific agreements may apply to particular initiatives or services.

Our shared privacy principles recognize the relationship among Hope Hub Inc., The Church of Atlanta, and Better Together CDC while preserving each organization's separate responsibilities for the information it collects and controls.

22. ORGANIZATIONAL INDEPENDENCE AND COLLABORATION

Hope Hub Inc., The Church of Atlanta, and Better Together Community Development Corporation are separate legal entities.

These organizations may collaborate through shared programs, charitable initiatives, referrals, community development projects, outreach, and other activities.

Nothing in these Terms creates a partnership, joint venture, agency relationship, employment relationship, fiduciary relationship, or other legal relationship among the organizations beyond any relationship separately established by written agreement or applicable law.

No organization assumes another organization's debts, contracts, liabilities, financial obligations, or program responsibilities solely because they collaborate or share a common mission.

Each organization remains responsible for its independent operations and legal obligations.

23. GOVERNING LAW

These Terms are governed by the laws of the State of Georgia, without regard to applicable conflict-of-law principles.

Any dispute arising from these Terms or the use of Hope Hub's website or digital services will be addressed in accordance with applicable law and jurisdictional requirements.

24. CHANGES TO THESE TERMS

Hope Hub may update these Terms periodically to reflect changes in its programs, website, technology, operations, organizational relationships, or legal requirements.

Revisions will become effective when posted unless otherwise stated.

The “Last Updated” date identifies the most recent revision.

Continued use of the website or applicable digital services after an update constitutes acceptance of the revised Terms to the extent permitted by law.

25. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain effective to the fullest extent permitted by law.

26. NO WAIVER

Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other available right.

27. CONTACT INFORMATION

Questions regarding these Terms, Hope Hub programs, or digital services should be directed to:

Hope Hub Inc.

Website: https://hopehubatlanta.org

Email: Hope@HopeHubAtlanta.org

Phone: 404-795-8824

AFFILIATED AND COLLABORATING ORGANIZATIONS

The Church of Atlanta

Website: https://www.churchatl.com

Email: Connect@ChurchATL.com

Phone: 470-391-2203

Better Together Community Development Corporation

Email: Better@BetterTogetherCDC.org

Each organization is responsible for responding to inquiries concerning the programs, services, transactions, or information it independently administers.

Hope Hub Inc.

Mobilizing Hope. Restoring Lives. Rebuilding Communities.

© 2026 Hope Hub Inc. All Rights Reserved.